سياسة الخصوصية

Privacy Policy

At Saloni App, we are committed to protecting your privacy. This policy outlines how we collect, use, and share your personal information when you use our app or services. Please read this policy carefully to understand our practices regarding your personal information and your rights.

Information We Collect at [Saloni]:
We are dedicated to collecting only the necessary information to provide our services and improve the user experience. We may collect the following information about you when you use our website or contact us for services:

Contact and Account Information:
Your full name, email address, and phone numbers.
Your home or work address for service delivery, if necessary.
Account information if you create an account with us to facilitate bookings.
Booking and Payment Information:
Details of your booking, such as the type of massage requested, the specific date and time, and the location of the service.
Payment details such as your credit/debit card number, expiration date, and security code for online payments.
Tracking and Experience Information:
The IP address of your device and browser-related data.
Cookies and other tracking technologies to enhance the website experience and understand user behavior.
Logs of visits and activity on our website, such as pages viewed.
We may also collect other information you voluntarily provide, such as questions, comments, or requests when using our website or contacting us.

We are committed to protecting your privacy and keeping your information confidential. We will not share or sell your personal information without your explicit consent, except in the cases outlined in this privacy policy and as necessary to provide our services.

How We Use Information at [Saloni]:
We primarily use the information we collect to improve our services and ensure an exceptional customer experience. We use this information for the following purposes:

Processing Orders and Services:
Handling booking requests and confirming your massage appointments.
Coordinating schedules and ensuring the availability of therapists at the appropriate times.
Communicating with you about service details or any updates or changes.
Improving Services and Experience:
Analyzing data to understand customer preferences and booking behaviors.
Developing and improving our services and business operations based on your feedback and other customers' feedback.
Enhancing our website and user interface to make the booking process easier.
Responding to your inquiries and suggestions on how to improve our services.
Marketing and Communications:
Sending marketing and promotional messages if you choose to subscribe to our newsletters.
Providing information about offers and discounts tailored to your needs.
Collecting customer opinions and conducting surveys for continuous improvement.
We handle your information with the utmost confidentiality, adhering to the highest standards of privacy and security. We will only use your personal information for the purposes mentioned above or with your explicit consent.

Sharing Information
We will not share your personal information with any third parties except in the following cases: We take great care in protecting our customers' privacy and ensuring the confidentiality of their personal information. We will only share or disclose your personal information with third parties in the limited and necessary circumstances outlined below:

Service Providers:
We may share limited information with trusted service providers only when necessary to fully deliver the services you have requested. For example, we may share your address with our therapists for providing home massage services. These providers are subject to strict confidentiality agreements and are required to protect the confidentiality of your information.

Internal Business Operations:
We may share limited information with other departments of our company or affiliated companies for legitimate internal business operations such as accounting, taxation, and auditing. This information will be handled with the utmost confidentiality in accordance with our privacy and security policies.

Legal Compliance:
We may disclose your personal information if required by law or court orders. We may also share it if necessary to protect our rights, intellectual property, or to ensure the safety of our employees and customers.

Apart from these very limited cases, we will not share, sell, or disclose your personal information to any other third parties without your explicit consent. We are committed to protecting your privacy at the highest level.

Securing Information
We take appropriate security measures to protect your information from unauthorized disclosure or misuse.

Your Rights and Reviewing Information
You have the right to access, review, and correct your personal information. If you wish to exercise these rights, please contact us. You can also unsubscribe from our marketing messages at any time.

To view the latest version of this privacy policy, please visit (Link to Privacy Policy page). If you have any further questions or concerns regarding our privacy practices, please contact us at:

Address: UAE
Phone Number: +971501234567
Email: it.app@nanots.ae